Sentiment Analysis of Customers

Sentiment analysis methods in Sentiment analysis methods in Persian text: A survey

With the explosive growth of social media such as Twitter, reviews on e-commerce website, and comments on news websites, individuals and organizations are increasingly using opinions in these media for their decision making. Sentiment analysis is one of the techniques used to analyze userschr('39') opinions in recent years. Persian language has specific features and thereby requires unique meth...

Ensemble of Classification Algorithms for Subjectivity and Sentiment Analysis of Arabic Customers' Reviews

Sentiment Analysis is a very challenging and important task that contains natural language processing, web mining and machine learning. Up to date, few researches have been conducted on sentiment classification for Arabic languages due to the lack of resources for managing sentiments or opinions such as senti-lexicons and opinion corpora. The main obstacle in Arabic sentiment analysis is that p...

Sentiment Analysis of Social Networking Data Using Categorized Dictionary

Sentiment analysis is the process of analyzing a person’s perception or belief about a particular subject matter. However, finding correct opinion or interest from multi-facet sentiment data is a tedious task. In this paper, a method to improve the sentiment accuracy by utilizing the concept of categorized dictionary for sentiment classification and analysis is proposed.  A categorized dictiona...

Sentiment Analysis

Sentiment analysis is the computational study of people’s opinions, sentiments, emotions, and attitudes. This fascinating problem is increasingly important in business and society. It offers numerous research challenges but promises insight useful to anyone interested in opinion analysis and social media analysis. This book gives a comprehensive introduction to the topic from a primarily natura...

Sentiment Analysis